Practical guide

Repair estimate without a vehicle inspection: checking source data

· 2 min read

Disputes often compare two repair totals without checking whether the estimates cover the same damage and date. It is more useful to start with source materials: photographs, inspection record, vehicle identification and the list of repair operations adopted.

Link the estimate to a specific vehicle

Compare VIN, model, equipment, mileage and incident date across the documents. An error in the variant or equipment list may affect parts selection. If information was reconstructed from the owner's account or an incomplete photograph, this must be apparent in the source data rather than hidden behind the total.

Distinguish documented damage from assumptions

For each item, identify the material supporting its inclusion: overall view, close-up, inspection record, diagnostics or disassembly results. Suspected hidden damage and the need for further checks do not establish that a part must be replaced. Traces of earlier repairs are also considered separately.

Compare equivalent conditions

Price date, region, calculation approach and scope of work must be comparable. One estimate may include painting and related operations while another covers parts alone. An itemized discrepancy table is more useful than mechanically subtracting one total from another.

What to prepare

  • Documents identifying the vehicle.
  • Complete inspection record and photographs in their original quality.
  • Both estimates with parts and operations itemized.
  • Information about disassembly, diagnostics and completed repairs.
  • Date and circumstances of the incident, and a description of disputed items.

What to bear in mind

Document analysis does not replace inspection in every situation. If images fail to show an area or there are signs of several incidents, state this limitation rather than fill the gaps with assumptions.

Outcome of preliminary preparation

Preliminary comparison produces a list of verifiable discrepancies: damage included, repair method, scope of operations and source prices used.

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Send vehicle documents and photos

Describe the task and attach damage photos, the vehicle passport/registration certificate (PTS/STS), accident documents, inspection record, insurer's estimate, repair order, court order or another expert's report.

  • vehicle value;
  • repair cost;
  • accident damage, diminished value and salvage value;
  • review of another expert's report.

How data is processed: Personal Data Processing Policy. Provide only the necessary photographs and documents, redacting other people's unnecessary information.

Up to 10 files of 10 MB each, with a total limit of 15 MB. Attach damage photos and available vehicle documents; arrange transfer of larger materials separately.

Attachments: up to 10 files of up to 10 MB each, with a maximum combined size of 15 MB. If a file is rejected, the enquiry is not sent.

Vehicle condition and valuation examination: vehicle value, repair cost, damage, diminished value and salvage
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